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4.0
Details
Octa Logo - Total Scam Company- one common theme with reviews- Scam
This company is a total scam, you will have to wait several months to get what you paid for, at every turn they will ask you for more money for something that wasn’t included, once your website is up about every few months they will bring it down and tell you they need...
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1 comment
Anonymous
#1771771

Yes. Stay AWAY from them

Review
#1663278 Review #1663278 is a subjective opinion of poster.
Service
Octa Logo Web Development
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.0
Details
Octa Logo has numerous "front companies" with bogus addresses in multiple cities. One of their "affiliates" has the address of a bank in Nigeria, but they are very well likely run from India. Possible Octa Logo Front Companies: designsutility.com designeminent.com...
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Review
#1667132 Review #1667132 is a subjective opinion of poster.
Service
Octa Logo Web Design Service
Cons
  • Fraud
  • Bait and switch
  • Deceptive practices
Reason of review
Bait and Switch - Deceptive Practices
Loss
$400
Preferred solution
Deliver product or service ordered
Tags
  • Scam
  • Deceptive Practices
  • Credit card overcharge
  • Abusive Language
  • Creditcard Overcharge

Octa Logo in Coupeville, Washington - USPTO

1.8
Details
I was called on Friday afternoon with "Josh Abraham" stating that my logo need to have a patent. I stated that I would contact him on Monday as I needed to do some research. Sack biters had my credit card number from designing my logo and charge my card. I called my credit card company to report it as fraud. Was satisfied with the logo, not the BS US patent
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1 comment
Anonymous
#1764910

I had the same issue with them.

Review
#1649384 Review #1649384 is a subjective opinion of poster.
Service
Octa Logo Logo Design

Octa Logo - Domain and hosting expiring need ownership right

2.1
Details
It’s been 5 years now and I still don’t have access to my domain and host ownership . Domain is expiring and will be deleted in few days yet no response from this company
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Review
#1647284 Review #1647284 is a subjective opinion of poster.
Service
Octa Logo Web Design Service
Pros
  • Perfect web development
  • Awesome logo
Cons
  • Constant upselling and not abiding by their policies
  • Unprofessional
  • Rude customer service when wanting to fix the problem
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Give me ownership rights to my products
Tags
  • digital marketing scam
1.2
Details
Octa Logo - Terrible Experience

Update by user Aug 09

Stay away from this company. Use someone local, the representatives are out of the country, they speak very little English

Update by user Aug 09

Since I posted this review I was contacted via email by Zack Shelby. Quality Assurance Manager, who emailed me and asked if I could remove my...

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2 comments
Anonymous
#1764916

Stay away from Octa Logo!!! They stole my money too.

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Review
#1577777 Review #1577777 is a subjective opinion of poster.
Pros
  • Refund policy
  • Got robbed
Cons
  • Bad service
  • Terrible customer service
Reason of review
Access/ activation issues
Loss
$10000
Preferred solution
Deliver product or service ordered

Octa Logo - Cannot recommend this company

I used Octalogo sister company Design Services to develop our website and host it. We are in the first year of a 3 year contract for them hosting two of our websites, since having them design and hosting our website we have had nothing but issues with our website including security certificate, our e mail they are hosting being able to contact their customer service to resolve our issues. This has been once of the worst experiences, not only with lack of customer service but having issues with our website not accessible to not being notified, un-authorized charges on our company card to the terrible customer. I would not recommend Octalogo nor the company design services to anyone. F. Castro
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Review
#1531642 Review #1531642 is a subjective opinion of poster.
Reason of review
Poor customer service
1.0
Details
This company is a SCAM! I will be filing a lawsuit against this company. This company does NOT follow their 100% satisfaction or your full refund back policy. They also do NOT abide by their 100% ownership agreement. My website had went live WITHOUT my knowing and was...
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2 comments
Anonymous
#1765257

I totally agree

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Review
#1512259 Review #1512259 is a subjective opinion of poster.
Service
Octa Logo Web Design Service
Pros
  • Logo they designed for me
Cons
  • Rude customer service when wanting to fix the problem
  • Not willing to fix the problem
  • Constant upselling and not abiding by their policies
Reason of review
Poor customer service
Loss
$1300
Preferred solution
Fix unresponsive website and backend and give me FULL OWNERSHIP of my domain name WITHOUT any costs
Tags
  • scamming customers
  • digital marketing scam

Octa Logo in Miami, Florida - Black listed server

I paid for a dedicated server. The server I was set up on is now Blacklisted and I can't send any email out. This makes NO SENSE since I NEVER spam anyone. So it looks like I have a shared server. My website and email server are only 3 MONTHS OLD!!!!! I tried to contact them via my website contact person with no response. I will be pursuing legal action against this company if they fail to resolve this problem.
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Review
#1479046 Review #1479046 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$1500
Preferred solution
Let the company propose a solution

Octa Logo in Flushing, New York - SCAM ARTISTS!!!!!!!!!!!

1.0
Details
THIS COMPANY WILL TAKE YOUR CREDIT CARD NUMBER AND CONSTANTLY CHARGE YOUR CREDIT CARD FOR MADE UP SERVICES!!!!!! THEY GO UNDER SEVERAL COMPANY NAMES TO THROW YOU OFF!!! THEY GO BY : DESIGN PROFICIENT OCTAGROUP AS WELL AS MANY OTHER NAMES. PLEASE BE CAREFUL OF THIS COMPANY! IF YOU CAN FIND SOMEONE ELSE TO HANDLE YOUR WORK DEFINITELY DO SO! THERE ARE PLENTY OTHER REPUTABLE PLACES TO HAVE DO YOUR WORK.
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Review
#1461508 Review #1461508 is a subjective opinion of poster.
Service
Octa Logo Logo Design
Reason of review
Pricing issue
Loss
$5000
Preferred solution
Full refund
1.0
Details
PLEASE STAY AWAY!!!! SCAM!!!!!!!!! Review Update: Octalogo representative emailed me saying "Please stop defaming us" and writing very unprofessional (that's what they do best) but I replied providing all the evidence showing that I was a customer and I was scammed by...
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Review
#1455692 Review #1455692 is a subjective opinion of poster.
Cons
  • Scam
  • Bad service
  • Steal customers ideas and make them as theirs

Contact Octa Logo Customer Service

Mailing Address:
Octa Logo
4283 Express Lane Suite 550-770
Sarasota, Florida 34238
United States
Phone:
(866) 978-7030
All Octa Logo Contacts

Octa Logo Products and Services Reviews

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PLEASE STAY AWAY!!!! SCAM!!!!!!!!! Review Update: Octalogo representative emailed me saying "Please stop defaming us" and writing very unprofessional (that's what they do best) but I replied providing all the evidence showing that I was a customer and I was scammed by...
View full review
Review
#1455688 Review #1455688 is a subjective opinion of poster.