Octa Logo Reviews

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New Reviewer
Update by user Feb 05, 2020

After further review of Octa Logo. I believe this fraud is so massive, with so many victims not even reporting their losses, that I will ask the Federal Bureau of Investigation (FBI), White Collar Crimes Unit to look into these con artists. Yes, I know they are doing...

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7 comments
#1925213

Very bad company. These folks are thieves and someone must stop them

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ID
#1781460 Review #1781460 is a subjective opinion of poster.
Service
Octa Logo Web Design Service
Pros
  • Bunch of con artist
Cons
  • Deceptive practices
Reason of review
Not as described/ advertised
Preferred solution
Help Victims to fight back
New Reviewer

Scam Company

This company and its employees are from Pakistan. They're working remotely. They have front companies in the US, mostly offshore companies. All the phone numbers they have been using are VoIP numbers, so they can cancel or change easily. DO NOT EVER TO THINK OR PLAN TO WORK WITH THESE THIEVES. STAY AWAY FROM THEM OR GET READY TO BE SCAMMED.

User's recommendation: BAD COMPANY BAD REPUTATION BAD REVIEWS.

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ID
#2350981 Review #2350981 is a subjective opinion of poster.
Pros
  • Got robbed
Cons
  • Lies and deceit
  • Cheater havent provide what promised i lost time and money
Loss
$5000
Preferred solution
Full refund
New Reviewer
Octa Logo has numerous "front companies" with bogus addresses in multiple cities. One of their "affiliates" has the address of a bank in Nigeria, but they are very well likely run from India. Possible Octa Logo Front Companies: designsutility.com designeminent.com...
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2 comments
#1972177

Agreed - Octalogo is fraud - don’t use them - they will take your money and run

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ID
#1667132 Review #1667132 is a subjective opinion of poster.
Service
Octa Logo Web Design Service
Cons
  • Misrepresentation
  • Deceptive practices
  • Fraud
Reason of review
Bait and Switch - Deceptive Practices
Loss
$400
Preferred solution
Deliver product or service ordered
New Reviewer
Octa Logo - Total Scam Company- one common theme with reviews- Scam
This company is a total scam, you will have to wait several months to get what you paid for, at every turn they will ask you for more money for something that wasn’t included, once your website is up about every few months they will bring it down and tell you they need...
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2 comments
#1827862

I worked with Dennis and Sarah under design eminent. They are thieves!

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Resolved
ID
#1663278 Review #1663278 is a subjective opinion of poster.
Service
Octa Logo Web Development
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

USPTO

I was called on Friday afternoon with "Josh Abraham" stating that my logo need to have a patent. I stated that I would contact him on Monday as I needed to do some research. Sack biters had my credit card number from designing my logo and charge my card. I called my credit card company to report it as fraud. Was satisfied with the logo, not the BS US patent
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2 comments
#1827863

Me too! Didn’t wait for my approval be charged my card.

#1764910

I had the same issue with them.

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ID
#1649384 Review #1649384 is a subjective opinion of poster.
Location
Coupeville, Washington
Service
Octa Logo Logo Design
New Reviewer

Domain and hosting expiring need ownership right

It’s been 5 years now and I still don’t have access to my domain and host ownership . Domain is expiring and will be deleted in few days yet no response from this company
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ID
#1647284 Review #1647284 is a subjective opinion of poster.
Service
Octa Logo Web Design Service
Pros
  • Perfect web development
  • Awesome logo
Cons
  • Unprofessional
  • Rude customer service when wanting to fix the problem
  • Constant upselling and not abiding by their policies
Reason of review
Poor customer service
Loss
$100000
Preferred solution
Give me ownership rights to my products
New Reviewer
Octa Logo - Terrible Experience
Update by user Aug 09, 2019

Stay away from this company. Use someone local, the representatives are out of the country, they speak very little English

Update by user Aug 09, 2019

Since I posted this review I was contacted via email by Zack Shelby. Quality Assurance Manager, who emailed me and asked if I could remove my...

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2 comments
#1764916

Stay away from Octa Logo!!! They stole my money too.

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ID
#1577777 Review #1577777 is a subjective opinion of poster.
Pros
  • Got robbed
  • Refund policy
Cons
  • Bad service
  • Terrible customer service
Reason of review
Access/ activation issues
Loss
$10000
Preferred solution
Deliver product or service ordered
New Reviewer

Cannot recommend this company

I used Octalogo sister company Design Services to develop our website and host it. We are in the first year of a 3 year contract for them hosting two of our websites, since having them design and hosting our website we have had nothing but issues with our website including security certificate, our e mail they are hosting being able to contact their customer service to resolve our issues. This has been once of the worst experiences, not only with lack of customer service but having issues with our website not accessible to not being notified, un-authorized charges on our company card to the terrible customer. I would not recommend Octalogo nor the company design services to anyone. F. Castro
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ID
#1531642 Review #1531642 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

SCAM ALERT

This company is a SCAM! I will be filing a lawsuit against this company. This company does NOT follow their 100% satisfaction or your full refund back policy. They also do NOT abide by their 100% ownership agreement. My website had went live WITHOUT my knowing and was NOWHERE near complete. Currently the website is now unresponsive. The website still had mock photos and placeholder text. I was suppose to recieve a phone call from my project manager prior to my website going live but I never recieved a call. Obviously, I am not satisfied with an incomplete website that has gone live without my knowledge. This was the last straw for me on top of the constant upselling, and the rude customer service. When I requested a refund, they tried to tell me that they could not give me a refund because my website was live even though I did not approve of it going live. BUT according to a sales rep (I have written proof), I could get a refund if I was NOT 100% satisfied. They are FALSE ADVERTISING and their so-called refund policy on their terms and condition page is contradicting. I definitely did not have any expectations of paying $1300 for an incomplete website that is unresponsive. I highly advise consumers to stay avoid this company at all costs! They make fake contracts and will say anything just to get a sale. I have lost all trust in this company. My lawyer will be contacting this company ASAP!
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2 comments
#1765257

I totally agree

#1696205

Scam Alert Frauds Ripoff Merchants Buyer Beware Seriously people, read the reports. I wish I had.

It’s cost me so much money and now all I have is a broken website and 90 days of broken promises. Warning, they are Not in Australia nor USA, they are in Middle East posing as a reputable company. They will break your website deliberately, then ask you to pay an additional $500 to fix it. Read the reviews for theprodesigners.com.au as this is just one of the many companies that they go by.

Same frauds, different name. I have also taken them to Accc and the Police. This is little help as the company is registers as a sole trader in Perth. Just read and learn from other hard working, honest people mistakes.

Do Not make the same mistake yourself. It has now cost me $1200 to learn from this mistake myself, and hopefully I can warn people like “you” to not make the same mistake.

I ask All of the previous disheartened and disgruntled customers to spend the time and spread the message (there is already whom have done) it might just be sufficient in them being shut down by the relevant governing bodies. Please and thank you.

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ID
#1512259 Review #1512259 is a subjective opinion of poster.
Service
Octa Logo Web Design Service
Pros
  • Logo they designed for me
Cons
  • Not willing to fix the problem
  • Constant upselling and not abiding by their policies
  • Unprofessional
Reason of review
Poor customer service
Loss
$1300
Preferred solution
Fix unresponsive website and backend and give me FULL OWNERSHIP of my domain name WITHOUT any costs
New Reviewer

Black listed server

I paid for a dedicated server. The server I was set up on is now Blacklisted and I can't send any email out. This makes NO SENSE since I NEVER spam anyone. So it looks like I have a shared server. My website and email server are only 3 MONTHS OLD!!!!! I tried to contact them via my website contact person with no response. I will be pursuing legal action against this company if they fail to resolve this problem.
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ID
#1479046 Review #1479046 is a subjective opinion of poster.
Location
Miami, Florida
Reason of review
Not as described/ advertised
Loss
$1500
Preferred solution
Let the company propose a solution
New Reviewer

SCAM ARTISTS!!!!!!!!!!!

THIS COMPANY WILL TAKE YOUR CREDIT CARD NUMBER AND CONSTANTLY CHARGE YOUR CREDIT CARD FOR MADE UP SERVICES!!!!!! THEY GO UNDER SEVERAL COMPANY NAMES TO THROW YOU OFF!!! THEY GO BY : DESIGN PROFICIENT OCTAGROUP AS WELL AS MANY OTHER NAMES. PLEASE BE CAREFUL OF THIS COMPANY! IF YOU CAN FIND SOMEONE ELSE TO HANDLE YOUR WORK DEFINITELY DO SO! THERE ARE PLENTY OTHER REPUTABLE PLACES TO HAVE DO YOUR WORK.
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ID
#1461508 Review #1461508 is a subjective opinion of poster.
Location
Flushing, New York
Service
Octa Logo Logo Design
Reason of review
Pricing issue
Loss
$5000
Preferred solution
Full refund
New Reviewer
PLEASE STAY AWAY!!!! SCAM!!!!!!!!! Review Update: Octalogo representative emailed me saying "Please stop defaming us" and writing very unprofessional (that's what they do best) but I replied providing all the evidence showing that I was a customer and I was scammed by...
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ID
#1455692 Review #1455692 is a subjective opinion of poster.
Cons
  • Scam
  • Hated my experience
  • Steal customers ideas and make them as theirs
New Reviewer

OCTALOGO SCAM!! STAY AWAY!

PLEASE STAY AWAY!!!! SCAM!!!!!!!!! Review Update: Octalogo representative emailed me saying "Please stop defaming us" and writing very unprofessional (that's what they do best) but I replied providing all the evidence showing that I was a customer and I was scammed by them. Then a manager contacted me and promised me they will send me the trade mark/ copy right certificate of my logo showing me as the owner considering I was the one who design it, however, I never received the certificate from them because once again they lied. Unfortunately my previous reviews were deleted because Octalogo reported it since I included names in my review and that's apparently against Trustpilot rules but I think people should know the names of those doing scams. However, of course they (octalogo) don't want other customers to know. Hopefully this review stays and people can be aware of my scam experience and stay away from them. CUSTOMERS PLEASE STAY AWAY FROM OCTALOGO. SCAM!!!!!!!!! You can search their name to see how many customers are having the same bad scam experience. Initial Review: I paid for a logo package to make my logo idea in the required format for marketing materials (I sent the logo design idea that I created to them trusting they were honest). I was very engage with them and even made the edits of the design myself (in power point) to make the process easier and they only needed to make the changes in their logo design software/photoshop. All the logo idea was mine from start to finish. While working on this, they charged my credit card $280 without my authorization and when I told them I placed a fraud claim with my bank they quickly replied they will reimburse and to please inform my bank to close out the investigation. After this my trust continued to go down the hill so at this point I decided to contact USPTO to do the copyrights/trademark registration instead of working that portion with them (Octa Logo / OctaGroup), however at the end when I got my final product they wanted to charge me $300 for copyrights services and threaten me saying they will open a legal case against me ignoring the logo was all my idea and not theirs. Do not trust this company. They will take your idea/design and make it theirs to then try to charge you and make money out of it. Sometimes if something looks to good or too cheap, is for something bad, is a scam and is not legit. Please know that OctaLogo and DesignProficient work hand to hand based on what the OctaLogo rep told me. He contacted me after I accessed OctaLogo website and I got confused because he was under a different company name but he explained to me that both companies are the same and that's why both pages (OCTALOGO AND DESIGNPROFICIENT) have actually the same logo packages. You can visit their pages and see it for yourself unless they modified their page to cover themselves which is what they do best. It was such a nightmare dealing with unprofessional people playing games and covering each other. I was so excited to get this done and trusted them but sadly they ended up to be SCAMMERS! CUSTOMERS PLEASE STAY AWAY FROM OCTALOGO. SCAM!!!!!!!!!
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ID
#1455688 Review #1455688 is a subjective opinion of poster.
Location
Rockville, Maryland
New Reviewer
I originally spoke to a rep on the phone about designing an advertising hoodie for me to wear to promote my business. On Aug 31st. I was told there was a 100% satisfaction guarantee. So I sent them $200. They started designs and went back and forth with me over email...
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ID
#1385170 Review #1385170 is a subjective opinion of poster.
Location
Totowa, New Jersey
Service
Octa Logo Web Design Service
Reason of review
Poor customer service
Loss
$400
Preferred solution
Full refund
New Reviewer
Update by user Jan 24, 2019

PLEASE STAY AWAY!!!! SCAM!!!!!!!!!Review Update: Octalogo representative emailed me saying "Please stop defaming us" and writing very unprofessional (that's what they do best) but I replied providing all the evidence showing that I was a customer and I was scammed by...

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ID
#1374114 Review #1374114 is a subjective opinion of poster.
Location
Rockville, Maryland
Service
Octa Logo Web Design Service
Reason of review
Not as described/ advertised
New Reviewer

Awful

Started off looking at logo, which was fine. They then offered me what was a good deal on a new website $700 dollars. Telling me it would be all singing and dancing, money back guarantee etc. A week later a guy phones to tell me that I needed more stuff for another $800 dollars and it would be the best ever! Money back guarantee etc. This was August, they still have not done it. I have Tried to talk to them and just getting pushed around. 5 people have dealt with my site so far. I have asked for their office address as I want to go find them but they wont give to e. Stay away, I have asked for money back but getting nowhere. Stay away!
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ID
#1361738 Review #1361738 is a subjective opinion of poster.
Location
Totowa, New Jersey
Cons
  • Lies and deceit
Reason of review
Poor customer service

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