Octa Logo

FIGHT OCTA LOGO AND GET YOUR MONEY BACK / GET JUSTICE! Don't give up on reading this entire post, it is the relief you have been seeking.

They are not based in New Jersey or Florida. The addresses posted on their website are fake. They are 100% based overseas, probably in India or Pakistan. They are incorporated in Wyoming under the name of Design Quotations LLC
They tried to shake me down to renew my logo copyright by text and email.

I said NO, then they said my copyrights have expired, I have no right to use the logo anymore and that they will sue me and contact the United States Patent and Trademark Office (USPTO). One-year renewal is $150, five-year renewal is $250 and lifetime renewals are $350. If you refuse to pay, they will say if they find your logo online, they will sue you and fine you $1,000s of dollars. This is a total fraud, there is no copyright renewal service with the USPTO, see below.
"Do I have to renew my copyright?

No. Works created on or after January 1, 1978, are not subject to renewal registration"
www.copyright.gov help faq faq-duration
How to fight back/get your money back if you were/are being scammed by this company currently for logo work/ copyright renewals and websites/hosting jobs: Don't let them time you out to get a refund from your credit card company from the date they charged you.
If they are giving you the runaround/ delays handing over your projects, dont wait, or you will get screwed. Generally, you have 120 days to request a chargeback from your credit card company. Dont listen to the Octa Logo staff with promises of a refund if you dont get your services right away or the work is not what they promised/ or is on its way soon, perform the chargeback right away.
After 120 days from the charge date, you cant get your money back.

But dont give up, you can still fight back. Use method #4 &;;;;; # 5 to go after them, payback time!
1.Request a refund, if they do it, good! Do not accept partial refunds if they have not delivered what they promised, their phony contracts are a fraud. Then, call your credit card company and ask for a new card because this company keeps your card info and can charge you again.
2.If they say no to your refund or only offer you a partial refund and or that they will put your case with their legal department/lawyers- dont be afraid of their threats, they are in India or Pakistan my friends.

Contact your credit card company and request a chargeback/dispute for services not provided as promised (make sure that you request a refund from Octa Logo first) if they dont issue the refund immediately, they never will because they want to time you out so you cant get a refund from a dispute with your credit card company. Be prepared to send supporting documents to your credit card company if they request more information.
3.After/if you get your money back from your credit card company, remember to call your credit card company and ask for a new card due to unauthorized/repeated fraud charges by this company.
4.This scam company has been incorporated in Wyoming since 2016 and they are still using this corporation to process credit card charges in the United States, and you can go after them legally using the methods below.
5.If you want to sue them, send your legal notices to them below in Wyoming. Im positive they have assets in the USA- using a US corporate bank account under the name of Design Innovations LLC. They are using this shell corporation to maintain a merchant account using Stripe to process their fraudulent credit card transactions.

I am exposing enough information here for you/your lawyer to get started to sue them/ start a class action lawsuit.
Guess who knows where they are doing their banking in the USA and have possible stolen fraud money in their accounts that you may be able to recover from lawsuits? Stripe, Inc., their credit card processor, a bank account is required to transfer payments to them. A good lawyer can destroy these con artists and possibly recover some/all your losses in a class-action lawsuit even if you lost money years ago!
Do not bother to make complaints to the Federal Trade Commission/State Attorneys General Office-they only protect individual consumers, generally- not business to business disputes.
Clearly, you are a business if you hired Octo Logo to do work for your business. You will have to sue these con-artists and write complaints to their credit card processor to get them booted off their network to stop them from being able to charge any more credit cards.
If you are a lawyer/victim looking to start a class-action lawsuit, you have plenty of people here and also on other social media review sites to get more people to join you (google, yelp, trustpilot) there are so many complaints against Octo Logo.
This is the Wyoming company of Octa Logo and where to serve your legal-notices/lawsuits:
Design Quotations LLC/ DBA -Octa Logo
30 N Gould St, Ste R
Sheridan, WY 82801
(This is their registered agent address in Wyoming to receive legal notices/ documents on their behalf-this is not their actual company location- Dont harass/complain to the registered agent please, they are not the owners of this scam company)
If we can get try to get them suspended/removed from their credit card processor, WE must stop them.

Send your full complaint in writing and make sure you use the name of Design Quotations LLC -DBA Octa Logo for credit card fraud to their credit card processor Stripe with your name, your business name, amount you lost, date of charges, copies of any supporting documents to:
Stripe, Inc.
510 Townsend Street
San Francisco, CA 94103
Attn: General Counsel/Fraud
When I confronted Octa Logo that I discovered that they are currently incorporated in Wyoming and are using Stripe to commit credit card fraud and that I will request chargebacks from my credit card company. They attack me with harassing text and said they will sue me. I said, please present your American lawyers, my lawyer will destroy you con artist in court! They refunded me immediately, then they blocked me -deleted all their email addresses used to communicate with me and stopped harassing me.

I exposed these con artists! They are on the run from me, lets close them down together!!

This company is a total scam, you will have to wait several months to get what you paid for, at every turn they will ask you for more money for something that wasn’t included, once your website is up about every few months they will bring it down and tell you they need more money for domain renewal, for site maintenance, for special IT work to retrieve lost files. Paid for a 5 yr domain renewal, 3 months later they need another $399 for a internal domain renewal( see email from Daryl Lucas at Octologo below, you’ll receive many of these.

Was told they would renew it and have the site back up in 24 hours, didn’t happen because I was told they lost the files so there would be a extra charge because they have to hire specialists in IT to recover the files, at every turn they have a new twist. I’ve worked with Emily, Ryan, Dennis and Daryl. Dennis is the manager and his direct # for the many other upset customers is 408-740-****, don’t expect anything but them asking for additional money. Stay away from this company.

Email I just got from Daryl Lucas requesting more money to get my site back up.

See attached photo. Daryl’s # 310-807-****

Octa Logo has numerous "front companies" with bogus addresses in multiple cities. One of their "affiliates" has the address of a bank in Nigeria, but they are very well likely run from India.

Possible Octa Logo Front Companies:

designsutility.com

designeminent.com

techliveconnect.com

designproficient.com

logotraffic.com

Visual Designs Inc.

This company is a total scam.

The employees utilize fake names like "John Daniels, Charlie Stevens, and Paul Howard." They claim to be based in many different cities across the United States, but this is a mechanism to avoid lawsuits.

One on-line sleuth actually made a YouTube video detailing the extent of Octa Logo scams, bait-and-switch tactics, outright theft, and refusal to complete the services they promise.

Search for the YouTube Video called "Investigating Scammers, Octa Logo." There is an entire video dedicated to revealing their criminal activities .

In my case, I payed $400 up front, began the website with them and moved. When I called them back, they demanded more money to start the work again and stated that this was detailed on their "Octa Logo Terms and Conditions" page.

The issue is that I called a number associated with one of their front companies (they have so many) AKA designsutility.com, but in any case, there was no "Terms and Conditions" page associated with one of their portal websites selling their services, and I paid over the phone.

I simply saw the phone number in a Google search return, did not click on the link and called the number. The prices seemed reasonable, so I never clicked on the link and made an agreement over the phone.

Designs Utility is actually an entry-way to accounts for those having website designs done, and there is no info regarding the company, just entry fields for usernames and passwords. I discovered that months later.

Only after researching the portal front company Designs Utility, was I able to determine that I had been engaged in business with Octa Logo.

There was nothing on the portal website to indicate that they were a "subsidiary" (AKA "Scam Front Company) of Octa Logo.

Even after their "designated completion time-frame" had expired, I was still receiving e-mails from Design Utility in regards to completing the website.

At no point in time was I told by any employees over the phone, or in an e-mail, that the portal site (with no terms and conditions page) was an Octa Logo company OR that there was a time limitation for website completion with respect to the customer, who would be required to pay a "penalty fee" to have the already-paid-for work completed.

The person handling the design project goes by the name "Ally Shaw." All attempts to resolve the situation with him were met with rude responses.

Subsequently, calls to customer service were never responded to with a return call as promised (at least ten inbound calls to them), and my verbal interface with them was met with foul language and threats of being sued.

They consistently used the excuse that the "terms and conditions" are clearly explained on the Octa Logo website, even though I had no idea that I was having the "parent company" doing the design work. Also, I was never sent a receipt, nor was I ever sent the "terms and conditions" subsequent to my payment. Furthermore, we agreed on a set amount and they over-charged me by several hundred dollars, which required me calling them back, to reverse the over-charge.

Present status: They refused to complete the website, my password no longer works and they are demanding more money to complete the now-gone work that had already been completed.

CAVEAT EMPTOR.

Buyer beware. These are not good people and they engage in deceptive practices, deceiving their clientele and then becoming aggressive when questioned about their bait and switch tactics.

OCTA LOGO AND ITS AFFILIATE COMPANIES ARE SCAMS - DO NOT GIVE THEM YOUR CREDIT CARD/PERSONAL INFORMATION

Since signing up with this company, it has been nothing but a nightmare.I paid for web site design &logo. The logo took forever, then the web site was a 8 month challenge.

Once the web site was live, it was suspended, I have emailed Ally with no response, I have called the company where they immediately told me my account was hacked and I needed to pay another $150 to re establish the web site, even after I told the representative I paid for lifetime hosting. I asked for a supervisor and he didn't want to transfer me to someone else, asking me why I didn't want to pay to get my web site back up.

I finally got in touch with someone else who tells me it will take 24-48 hours for the web site to go live again, here's its been 3 weeks and my web site continues to be suspended. I call every day and get told the same thing ( it's being worked on sorry about the delay).

PLEASE STAY AWAY!!!! SCAM!!!!!!!!!

Review Update: Octalogo representative emailed me saying "Please stop defaming us" and writing very unprofessional (that's what they do best) but I replied providing all the evidence showing that I was a customer and I was scammed by them. Then a manager contacted me and promised me they will send me the trade mark/ copy right certificate of my logo showing me as the owner considering I was the one who design it, however, I never received the certificate from them because once again they lied.

Unfortunately my previous reviews were deleted because Octalogo reported it since I included names in my review and that's apparently against Trustpilot rules but I think people should know the names of those doing scams. However, of course they (octalogo) don't want other customers to know. Hopefully this review stays and people can be aware of my scam experience and stay away from them.

CUSTOMERS PLEASE STAY AWAY FROM OCTALOGO. SCAM!!!!!!!!! You can search their name to see how many customers are having the same bad scam experience.

Initial Review: I paid for a logo package to make my logo idea in the required format for marketing materials (I sent the logo design idea that I created to them trusting they were honest). I was very engage with them and even made the edits of the design myself (in power point) to make the process easier and they only needed to make the changes in their logo design software/photoshop. All the logo idea was mine from start to finish. While working on this, they charged my credit card $280 without my authorization and when I told them I placed a fraud claim with my bank they quickly replied they will reimburse and to please inform my bank to close out the investigation. After this my trust continued to go down the hill so at this point I decided to contact USPTO to do the copyrights/trademark registration instead of working that portion with them (Octa Logo / OctaGroup), however at the end when I got my final product they wanted to charge me $300 for copyrights services and threaten me saying they will open a legal case against me ignoring the logo was all my idea and not theirs. Do not trust this company. They will take your idea/design and make it theirs to then try to charge you and make money out of it. Sometimes if something looks to good or too cheap, is for something bad, is a scam and is not legit.

Please know that OctaLogo and DesignProficient work hand to hand based on what the OctaLogo rep told me. He contacted me after I accessed OctaLogo website and I got confused because he was under a different company name but he explained to me that both companies are the same and that's why both pages (OCTALOGO AND DESIGNPROFICIENT) have actually the same logo packages. You can visit their pages and see it for yourself unless they modified their page to cover themselves which is what they do best.

It was such a nightmare dealing with unprofessional people playing games and covering each other. I was so excited to get this done and trusted them but sadly they ended up to be SCAMMERS!

CUSTOMERS PLEASE STAY AWAY FROM OCTALOGO. SCAM!!!!!!!!!

I originally spoke to a rep on the phone about designing an advertising hoodie for me to wear to promote my business. On Aug 31st. I was told there was a 100% satisfaction guarantee. So I sent them $200. They started designs and went back and forth with me over email until we agreed upon a finished product to be sent to me.

Then on Oct 5th we had a final correspondence about adding additional hoodies to be sent and sent them an additional $200 for $400 total. I awaited delivery and never received anything.

On Oct 17th and the 18th I asked them where my products were. They responded with this message, "Due to overload of orders, unfortunately we will not be able to cater your request therefore, we will refund the amount charge for the Hoodies which is $300/-. We apologize for the inconvenience."

I told them I wanted back the FULL $400 because they canceled my order and i never received the finished product. They told me that they were not going to refund the full amount because they had to design the hoodie first. They disagreed so I disputed the transactions with my credit card company.